ALL PACKAGES ARE INSURED REGARDLESS OF SHIPPING METHOD
CHOSEN.
When orders within USA are shipped... an email confirmation
with tracking
information is automatically generated & sent to the email you provided.
Shipping Information
Most in stock items are processed & shipped within
24-48 hours. Items that require sizing or any special requests can take another
2-5 days, although sizing is usually done in 1-2 days. Occasional items in other
than standard finger sizes or gold color can take longer. Many platinum items
can take 1-3 weeks. If you need an item for a specific date or occasion
please let us know & we'll make every effort to to have it for you on time
(be sure to choose an appropriate shipping
option to meet your time frame).
UPS 2ND DAY AIR $19.95 - UPS NEXT DAY AIR $39.95
Standard shipping in the continental USA is via UPS which takes 3-6
business days depending on your distance from Florida. We need a physical
address for shipping, UPS does not ship to PO Boxes. Upgrading shipping options
are available during "check out". Once your purchased items are
shipped, a UPS tracking number will be sent to you via e-mail.
Alaska,
Hawaii, Puerto Rico, & APO are shipped out once a week & take 2-3 more days
for delivery.
International Shipping
International packages are shipped out once every 2 weeks via
USPS first class mail and take an additional 10-15 business days (depending on
customs) to arrive. Canada shipping is $20.00, other countries are $34.95.
Customs and Duties fees are the responsibility of the customer.
Lost/Late Packages
To insure that you will receive your product on time, please be
sure to provide us with a correct "ship to" address. Please double and triple
check your shipping address before you complete and finalize your purchase. We
cannot be held responsible for delays incurred by UPS as it is beyond our
control.
Incorrect or Invalid Address
Packages lost due to incorrect address information are the
responsibility of the customer. We cannot be held responsible for lost packages
due to incorrect address information. There is a $10.00 UPS service charge for
packages that have had address changes. If a shipment is returned to us due to
wrong or invalid address, we will make every effort to contact you and arrange
for a subsequent shipment, to a corrected address. Such shipments will be
subject to additional shipping and handling charges.